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Thank you for choosing Empower Physiotherapy!
BOOKING INSTRUCTIONS
When booking an Initial Assessment, we recommend scheduling at least two additional Subsequent appointments, spaced one week apart. This helps ensure your treatment plan starts without delay, as our therapists’ schedules fill quickly. Your therapist may adjust this plan based on your assessment findings.
“NEW INITIAL”: For new patients that have never been to Empower Physiotherapy, regardless of clinician.
“EXISTING INITIAL”: For previous patients of Empower Physiotherapy who have not attended therapy in over 6 months or if you have a new injury.
“SUBSEQUENT”: For regular follow up appointments after an initial appointment.
CANCELLATION AND NO SHOW POLICY
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we request 24 hours notice for any cancellations or changes to your appointment. If you provide less than 24 hours notice, or miss your appointment, you will be charged your full treatment fee. This fee also applies to same day bookings and cannot be billed to insurance providers.
You may cancel appointments online via Janeapp (allowable up to 24 hours prior to your appointment), via phone message 604-370-1040 or by sending us an email at info@empowerphysio.ca. To cancel a Monday appointment, please cancel online prior to the 24 hour restriction.
Welcome to our online booking site
Physiotherapy
As trained musculoskeletal experts, all physiotherapists at Empower Physiotherapy are fully qualified to properly assess any musculoskeletal injury. Please see our team and services pages if you are seeking a specific type of treatment tool offered by individual therapists or give us a call and our front desk team will assist you in selecting the most appropriate physiotherapist for your condition.
Certified Hand & Upper Limb Therapy
Hand therapy is the art and science of rehabilitation of the upper limb, which includes the hand, wrist, elbow and shoulder girdle. Hand therapy provides optimal results for post-surgical and post-traumatic conditions, individuals with repetitive strain injuries, sports injuries, traumatic injuries, work-related injuries, osteoarthritis, rheumatoid arthritis, and other conditions impacting the hand and upper extremity. A Certified Hand Therapist (CHT) is a Physical or Occupational Therapist who has passed a comprehensive test of advanced clinical skills and theory in upper quarter rehabilitation. CHT services may include edema management, wound care, stitch/staple removal, bracing, custom splinting, sensory evaluation, scar management and specialized exercise programs.
The Certified Hand Therapist credential offers assurance to the public that the therapist has achieved the highest level of competency in the profession and stays up to date with practice within the field. Currently, there are 242 CHTs in Canada and 3 of them work right here at Empower Physiotherapy, the only private clinic in Richmond that offers this specialty!
*Please check your individual extended health provider if Occupational Therapy or Physiotherapy is covered on your plan.
Vestibular / Concussion Therapy
Vestibular rehabilitation therapy (VRT) is an exercise-based program, designed by a specialty-trained vestibular physiotherapist, to improve balance and reduce problems related to dizziness and vertigo.
Dizziness, vertigo and loss of balance are common symptoms reported by adults during visits to doctors. They are all symptoms that can be the result of peripheral vestibular disorder (a dysfunction of the balance organs of the inner ear) or central vestibular disorder (a dysfunction of one or more parts of the central nervous system that help process balance and spatial information).
Treatment will vary according to the individual findings of the clinical assessment but may include special exercises for balance retraining, visual/gaze stabilization, and/or a repositioning maneuver for a common problem called Benign Positional Paroxysmal Vertigo (BPPV).
In some cases, a comprehensive initial assessment may aggravate symptoms of a vestibular order, so we recommend that you arrange to have someone drive you home following the initial session.
Kinesiology & Active Rehab
Kinesiologists are university trained health professionals who specialize in human movement. With their in-depth knowledge of the human body and how it moves, they apply exercise and movement science to promote health and wellbeing.
Our kinesiologists are registered with the British Columbia Association of Kinesiologists (BCAK). They work both independently and collaboratively with our physiotherapists to help clients reach optimal recovery from injuries, including those sustained from a motor vehicle accident.
Following an initial assessment, our experienced kinesiologist will design an individualized exercise program based on your findings and goals. He/she will then work with you one to one educating, encouraging and empowering you to improve your mobility, strength and general conditioning.
Some extended health insurers cover Kinesiology so please check your individual plans. If you have been in a motor vehicle accident, ICBC will cover the cost of 12 pre-authorized kinesiology sessions within the first 12 weeks from the date of your crash without ICBC pre-approval. This active rehab program will give you a structured and tailored program to get you back to the things you love!
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Need Help? 604-370-1040