Book an Appointment
We require a credit card on file for all new bookings and we will not charge your card without notification. Please book the appropriate appointment as follows:
“NEW INITIAL”: For new patients that have never been to Empower Physiotherapy, regardless of clinician.
“EXISTING INITIAL”: For previous patients of Empower Physiotherapy who have not attended therapy in over 6 months or if you have a new injury.
“SUBSEQUENT”: For regular follow up appointments after an initial appointment.
CANCELLATION AND NO SHOW POLICY
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we request 24 hours notice for any cancellations or changes to your appointment. If you provide less than 24 hours notice, or miss your appointment, you will be charged your full treatment fee. This fee also applies to same day bookings and cannot be billed to insurance providers.
You may cancel appointments online via Janeapp (allowable up to 24 hours prior to your appointment), via phone message 604-370-1040 or by sending us an email at firstname.lastname@example.org. To cancel a Monday appointment, please cancel online prior to the 24 hour restriction.
For last minute illness/COVID related issues restricting in-person attendance you may switch to a virtual visit to continue your care and to avoid a cancellation fee.
MASKING POLICY STILL IN EFFECT
Please wear a facial mask while in our clinic until further notice. You will be asked to remove your mask for TMJ assessment/treatments. If you are sick, please stay at home until your fever has resolved and you feel well enough to participate in daily activities.
Thank you for your help and understanding. As always, we are here to help you #keepmoving and we look forward to seeing you soon (in-person or online).
Welcome to our online booking site
Certified Hand & Upper Limb Therapy
Pelvic Health Physiotherapy
Vestibular / Concussion Therapy
Kinesiology & Active Rehab
Select a treatment
from the list on the left
to view available appointment times