BOOKING INSTRUCTIONS

We require a credit card on file for all new bookings and we will not charge your card without notification. Please book the appropriate appointment as follows:

“NEW INITIAL”: For new patients that have never been to Empower Physiotherapy, regardless of clinician.

“EXISTING INITIAL”: For previous patients of Empower Physiotherapy who have not attended therapy in over 6 months or if you have a new injury.

“SUBSEQUENT”: For regular follow up appointments after an initial appointment.

CANCELLATION AND NO SHOW POLICY

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists’ day that could have been filled by another patient. As such, we request 24 hours notice for any cancellations or changes to your appointment. If you provide less than 24 hours notice, or miss your appointment, you will be charged your full treatment fee. This fee also applies to same day bookings and cannot be billed to insurance providers.

You may cancel appointments online via Janeapp (allowable up to 24 hours prior to your appointment), via phone message 604-370-1040 or by sending us an email at info@empowerphysio.ca. To cancel a Monday appointment, please cancel online prior to the 24 hour restriction.

For last minute illness/COVID related issues restricting in-person attendance you may switch to a virtual visit to continue your care and to avoid a cancellation fee.

MASKING POLICY STILL IN EFFECT

Please wear a facial mask while in our clinic until further notice. You will be asked to remove your mask for TMJ assessment/treatments. If you are sick, please stay at home until your fever has resolved and you feel well enough to participate in daily activities.

Thank you for your help and understanding. As always, we are here to help you #keepmoving and we look forward to seeing you soon (in-person or online).

Physiotherapy

As trained musculoskeletal experts, all physiotherapists at Empower Physiotherapy are fully qualified to properly assess any musculoskeletal injury. Please see our team and services pages if you are seeking a specific type of treatment tool offered by individual therapists or give us a call and our front desk team will assist you in selecting the most appropriate physiotherapist for your condi... Read More

As trained musculoskeletal experts, all physiotherapists at Empower Physiotherapy are fully qualified to properly assess any musculoskeletal injury. Please see our team and services pages if you are seeking a specific type of treatment tool offered by individual therapists or give us a call and our front desk team will assist you in selecting the most appropriate physiotherapist for your condition.


Certified Hand & Upper Limb Therapy

Hand therapy is the art and science of rehabilitation of the upper limb, which includes the hand, wrist, elbow and shoulder girdle. Hand therapy provides optimal results for post-surgical and post-traumatic conditions, individuals with repetitive strain injuries, sports injuries, traumatic injuries, work-related injuries, osteoarthritis, rheumatoid arthritis, and other conditions impacting the ... Read More

Hand therapy is the art and science of rehabilitation of the upper limb, which includes the hand, wrist, elbow and shoulder girdle. Hand therapy provides optimal results for post-surgical and post-traumatic conditions, individuals with repetitive strain injuries, sports injuries, traumatic injuries, work-related injuries, osteoarthritis, rheumatoid arthritis, and other conditions impacting the hand and upper extremity. A Certified Hand Therapist (CHT) is a Physical or Occupational Therapist who has passed a comprehensive test of advanced clinical skills and theory in upper quarter rehabilitation. CHT services may include edema management, wound care, stitch/staple removal, bracing, custom splinting, sensory evaluation, scar management and specialized exercise programs.

The Certified Hand Therapist credential offers assurance to the public that the therapist has achieved the highest level of competency in the profession and stays up to date with practice within the field. Currently, there are 242 CHTs in Canada and 3 of them work right here at Empower Physiotherapy, the only private clinic in Richmond that offers this specialty!

*Please check your individual extended health provider if Occupational Therapy or Physiotherapy is covered on your plan.


Pelvic Health Physiotherapy

Trained pelvic floor physiotherapists perform a detailed assessment to determine the cause of your pelvic floor dysfunction. For a more thorough assessment, an internal vaginal or rectal examination may be indicated with your consent. Based on the findings, each client will receive a personalized treatment plan that may include education with visual aids, exercises, manual therapy, activity mo... Read More

Trained pelvic floor physiotherapists perform a detailed assessment to determine the cause of your pelvic floor dysfunction. For a more thorough assessment, an internal vaginal or rectal examination may be indicated with your consent. Based on the findings, each client will receive a personalized treatment plan that may include education with visual aids, exercises, manual therapy, activity modification, and relaxation practices. You will be empowered to take control of your pelvic floor and all its functions.


Vestibular / Concussion Therapy

​Vestibular rehabilitation therapy (VRT) is an exercise-based program, designed by a specialty-trained vestibular physiotherapist, to improve balance and reduce problems related to dizziness and vertigo. Dizziness, vertigo and loss of balance are common symptoms reported by adults during visits to doctors. They are all symptoms that can be the result of peripheral vestibular disorder (a dysf... Read More

​Vestibular rehabilitation therapy (VRT) is an exercise-based program, designed by a specialty-trained vestibular physiotherapist, to improve balance and reduce problems related to dizziness and vertigo.

Dizziness, vertigo and loss of balance are common symptoms reported by adults during visits to doctors. They are all symptoms that can be the result of peripheral vestibular disorder (a dysfunction of the balance organs of the inner ear) or central vestibular disorder (a dysfunction of one or more parts of the central nervous system that help process balance and spatial information). ​

Treatment will vary according to the individual findings of the clinical assessment but may include special exercises for balance retraining, visual/gaze stabilization, and/or a repositioning maneuver for a common problem called Benign Positional Paroxysmal Vertigo (BPPV).

In some cases, a comprehensive initial assessment may aggravate symptoms of a vestibular order, so we recommend that you arrange to have someone drive you home following the initial session.


Kinesiology & Active Rehab

Kinesiologists are university trained health professionals who specialize in human movement. With their in-depth knowledge of the human body and how it moves, they apply exercise and movement science to promote health and wellbeing. Our kinesiologists are registered with the British Columbia Association of Kinesiologists (BCAK). They work both independently and collaboratively with our phy... Read More

Kinesiologists are university trained health professionals who specialize in human movement. With their in-depth knowledge of the human body and how it moves, they apply exercise and movement science to promote health and wellbeing.

Our kinesiologists are registered with the British Columbia Association of Kinesiologists (BCAK). They work both independently and collaboratively with our physiotherapists to help clients reach optimal recovery from injuries, including those sustained from a motor vehicle accident.

Following an initial assessment, our experienced kinesiologist will design an individualized exercise program based on your findings and goals. He/she will then work with you one to one educating, encouraging and empowering you to improve your mobility, strength and general conditioning.

Some extended health insurers cover Kinesiology so please check your individual plans. If you have been in a motor vehicle accident, ICBC will cover the cost of 12 pre-authorized kinesiology sessions within the first 12 weeks from the date of your crash without ICBC pre-approval. This active rehab program will give you a structured and tailored program to get you back to the things you love!


Telehealth

We are pleased to offer an online appointment (telehealth) option for times when it is not possible for you to make an in-person visit, whatever the reason. This interactive service is delivered via a telecommunication network and the internet. You will have access to the same high-quality expertise as in person but you will be able to access them from the convenience and comfort of your home.

Available: Mon., Tues., Wed. & Thurs. afternoons. Special interests: Chronic pain, Vestibular rehabilitation, Concussion management & Neurological conditions.

Certifications: Certified by the Acupuncture Foundation of Canada Institute (CAFCI), Intramuscular Stimulation (IMS) practitioner.

​Anant completed his physiotherapy training in 2004, graduating from Rajiv Gandhi University of Health Sciences with a Bachelor’s in Physiotherapy. He worked as a physiotherapist seeing a varied caseload and then decided to further his education within physiotherapy. Anant traveled to Sheffield, United Kingdom and attained his Master in Physiotherapy specializing in Musculoskeletal and Cardio-respiratory Physiotherapy in 2006.

Following the completion of his Master’s, Anant gained wide experience as a physiotherapist in India, Toronto and then Kamloops, where he worked mostly with sports, musculoskeletal and motor vehicle related injuries including concussion management. He also has experience with neurological conditions such as Parkinson’s, Multiple Sclerosis, stroke and spinal cord injury both in the hospital and private clinic setting.

Anant continues to upgrade his education by completing various courses to ensure he maintains the most effective care for his patients. In addition to his exceptional hands on skills, Anant is certified in both acupuncture and intramuscular stimulation (IMS).

Anant and his wife moved from Kamloops to the Lower Mainland in 2016. They have been enjoying the biking, the beaches and being outdoors ever since.

Available: Mon., Tues., Wed. & Thurs. afternoons. Special interests: Chronic pain, Vestibu... Read More

Available: Wed. & Sat. mornings plus Fri. evenings.

Certifications: Registered Kinesiologist ACE Certified Personal Trainer ACE Fitness Nutrition Specialist ACE Youth Fitness Specialist TRX Qualified Functional Trainer Agatsu Kettlebell Instructor’s Certification Canadian Red Cross Emergency First Aid CPR/AED Level C

Michael is a graduate from the University of British Columbia with a Bachelors of Kinesiology. Prior to his studies, Michael had certified and was working as a Certified Personal Trainer through the American Council on Exercise (ACE) since 2016.

Michael’s previous personal experiences playing basketball and weightlifting encouraged him to become a personal trainer to learn more about proper training techniques and human physiology. Through the Kinesiology program at UBC, Michael learned how to advocate for and educate others on the importance of a healthy and active lifestyle. While studying and working, Michael further developed his exercise knowledge through certified courses such as TRX and Kettlebell certification.

Michael has also helped spinal cord injury participants at ICORD, a UBC spinal cord research facility, with their rehabilitation and exercise interventions for the past 5 years. This experience has enabled him to help individuals overcome their barriers to live a fulfilling life and engage in meaningful activities of daily living.

Michael is registered and an ongoing member of the British Columbia Association of Kinesiologists (BCAK). He works closely with the physiotherapists at Empower Physiotherapy and aims to provide individualized solutions to meet clients’ needs and ultimately achieve an optimal state of well-being.

Michael enjoys playing organized basketball and weightlifting. He also enjoys travelling with his family and friends. Currently he is in UBC’s Master of Physical Therapy program!

Available: Wed. & Sat. mornings plus Fri. evenings. Certifications: Registered Kinesiologi... Read More

Availability Mon. & Thurs. afternoons.

Certifications: Certified Hand Therapist

Angie Hill is a graduate of the University of British Columbia and is a seasoned Physiotherapist and Certified Hand Therapist. Born and raised in Richmond, Angie initially earned her BSc in Honors Biochemistry in 1994 and worked in genetic testing before returning to UBC to obtain her physiotherapy degree in 2000.

Angie has over 20 years’ experience working in orthopaedics at the Richmond Hospital and Vancouver Coastal Health. She has spent that time working closely with Richmond’s orthopedic surgeons in Cast Clinic as well as in the general outpatient department treating clients with a variety of traumatic and postsurgical conditions. Once attaining her Hand Therapy Certification, she moved over to the Hand Therapy department to work with Richmond’s plastic surgeons. Her area of expertise includes traumatic and postsurgical hand, wrist and elbow injuries, repetitive strain injuries, carpal tunnel syndrome, Osteoarthritis, and orthopaedic conditions involving the shoulder.

Growing up as a multi-sport athlete, she spent over a decade working with youth community sports as a coach, official and board member. She uses her coaching background to provide education to clients that fit their learning style. In Angie’s free time, you may find her spending time with friends and family.

Availability Mon. & Thurs. afternoons. Certifications: Certified Hand Therapist Angie Hill... Read More

Available: Tues., Thurs., Fri. afternoons & Wed., Sat. mornings.

Bryce completed his Master of Physical Therapy at the University of Western Ontario (UWO) after completing a Bachelor of Sciences at the University of British Columbia (UBC). He has experience working with joint replacement rehabilitation (pre & postsurgical procedures), sports related injuries, MVA injuries, chronic muscle and joint related pain, and work-related injuries.

Bryce utilizes a holistic approach during his assessments and treatments to build strong therapeutic relationships with his clients. Everyone has different beliefs, values, and experiences, and this makes everyone’s treatment program different. Using his extensive knowledge and experience, he is able to build individualized treatment programs for his clients, optimizing the client’s performance and rehabilitation.

During his time away from work, Bryce is a competitive ultimate player with 10+ years of experience. He has played for the UBC and UWO varsity ultimate teams competing against teams in Canada and the United States. He also enjoys biking around the city, hiking and camping, and exploring the city in route of finding the best places to eat sushi. ​

Available: Tues., Thurs., Fri. afternoons & Wed., Sat. mornings. Bryce completed his Master... Read More

Available Mon./Wed./Fri. mornings. Special Interests: Hand Therapy, Sport Injuries (chronic or recurring), Muscle Imbalances.

Certifications: Advanced Diploma in Manual and Manipulative Therapy (FCAMT), Certified Hand Therapist (CHT), Certified Gunn Intramuscular Stimulation Practitioner (CGIMS).

​Linda Maedel graduated as a Physiotherapist from the University of British Columbia, Canada in 1995 (Class President). Since graduation, she has taken numerous musculoskeletal courses and completed the highest orthopaedic level (FCAMT) within physiotherapy to become a respected and skilled hands-on clinician. Linda is a Certified Gunn Intramuscular Stimulation Practitioner (CGIMS), which gives her an added advantage in treating chronic and recurring injuries. She has also attained Certification in Hand Therapy (CHT) demonstrating her expertise in treating the upper extremity. This has added wound care and custom splinting to her skill set. Linda has served the Richmond community for over 20 years in both the private and public sectors. She worked for over 10 years at a sports physiotherapy clinic and for over 15 years with the plastic surgeons at the Richmond Hospital’s Hand Clinic. Her extensive knowledge of both the spine and the extremities allows her to provide a more complete service.

Teaching what she practises is another passion of Linda’s. She has given many inservices, talks and presentations from informal settings to national conferences. Linda has been teaching at UBC’s Department of Physical Therapy since 2007 as a Clinical Assistant Professor, Clinical Instructor, Guest Lecturer, Tutor and Clinical Skills Assistant.

Linda enjoys her off work time with her husband and two energetic children who empower her to keep an active, balanced lifestyle. In her rare spare time, Linda loves to be outdoors running, hiking, skiing or playing tennis.

Available Mon./Wed./Fri. mornings. Special Interests: Hand Therapy, Sport Injuries (chronic or r... Read More

Available: Mon./Wed. afternoons & Tues./Fri. mornings. Special Interests: Sport Injuries, Lower back rehabilitation, Foot and ankle injuries, Post surgical rehabilitation.

Adam graduated from the University of British Columbia in 2004 with a Bachelor of Science in Physical Therapy. Prior to his Physical therapy training, Adam completed a Masters of Science with a focus on human body composition at UBC (2003), and a Bachelors of Arts in Kinesiology at the University of Western Ontario (1998).

Following the completion of his Physical Therapy degree, Adam worked for 16 years in Langley British Columbia at a private practice sports and orthopaedics clinic. In his time there, he had the opportunity to gain a vast amount of experience working with people of all ages who have experienced injuries related to motor vehicle accidents, sports, work, and the physical demands of everyday life. With a keen interest in sports, Adam has had the opportunity to work with many high-level athletes from a broad range of sports. Adam’s treatments combine a focused assessment of the injury along with manual therapy techniques and exercise prescription. He believes that physiotherapy is a partnership between therapist and patient with a common focus of moving better, feeling better, and living better.

When Adam is away from the clinic he spends the majority of his time with his family who is heavily involved in sports and dance locally in Richmond. He has a passion for photography, with a focus on sports and portrait photography. Adam has enjoyed coaching youth baseball in Richmond BC for the last 7 years and plans to continue this involvement for years to come. Adam has lived in the Steveston neighbourhood for the last 15 years and enjoys leading a very active lifestyle that includes lifting weights, as well as playing hockey, baseball, and basketball.

Available: Mon./Wed. afternoons & Tues./Fri. mornings. Special Interests: Sport Injuries, ... Read More

Maritess is our Occupational Therapist and Certified Hand Therapist. Available Monday mornings for Hand Therapy and Custom Splinting.

Maritess graduated as an Occupational Therapist from Dalhousie University in 1996 and has been a Certified Hand Therapist since 2003. She has over 18 years of experience working in both the private and public settings treating all types of upper extremity injuries, including repetitive strain, arthritis, and acute trauma.

Maritess’ work experience has also included working within various multidisciplinary treatment programs, WorksafeBC, ICBC, athletes of all levels, as well as working as a consultant Occupational Therapist. She is highly skilled at making custom splints, functional hand rehabilitation, pain re-education and job coaching.

Outside of work, Maritess is kept busy with three children and all their activities! She stays fit by cycling, running, swimming and skiing.

*Please check your individual extended health provider if Occupational Therapy is covered on your plan.

Maritess is our Occupational Therapist and Certified Hand Therapist. Available Monday mornings f... Read More

Available: Tues. & Fri. mornings Special Interests: Sport injuries, Post surgical rehabilitation, Spinal injuries, Pelvic Health.

Certifications: Level 1 & 2 Pelvic Health Solutions; Level 1 Advanced Integrated Musculoskeletal Physiotherapy

​Kim completed her Masters of Physical Therapy at Western University. Born in BC, but raised in Ontario, she is happy to call Vancouver her home again. Kim is passionate about educating her clients on their injury and how the body works so that they can go forward confidently in their recovery. She continues to educate herself with post-graduate courses and has completed special training in pelvic health physiotherapy and is certified to provide internal pelvic examinations.

Whether you are a high-level athlete, novice runner, or desk worker, she wants to help you care for yourself. She especially enjoys working with runners, climbers, and weight-lifters. Her sessions include manual therapy alongside targeted exercises to get you feeling better and back to doing the things you love. ​ Outside of the clinic, you can find Kim winding down in a yoga class, bouldering, and hiking in the North Shore mountains.

Available: Tues. & Fri. mornings Special Interests: Sport injuries, Post surgical rehabili... Read More

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Located at: #118-6033 London Road, Richmond
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Need Help? 604-370-1040